Social Media Marketing – Breaking down what to DO

If you are looking to launch a social media campaign, the last thing you want to hear is that a bad campaign may be worse than no campaign but once you see the potentials negatives, they’re easy(ish) to avoid. Going into a campaign it’s easy to underestimate the requirements:

  • The time it takes to post (or schedule)
  • Imagination to make your posts unique
  • Time to engage with people who leave comments
  • Choosing the right platform(s)

Having said that, the biggest plus points to starting a social media campaign:

  • it’s free
  • it’s easy to see which posts are received well
  • you can learn as you go – at least having a presence is a start

the Do’s

DO take the time to find out which days of the week and which time of day work best for your audience – using analytics will help you get those ‘likes’ instead of posting to no response.

DO engage visitors who take the time to comment on your post. Starting a dialogue will reinforce your connection and could lead to valuable feedback or a new client. This must be done in a timely manner – no checking the account weekly!

DO be unique – take your best images or slogans and brands. Post them in a way that is consistent with your business image but put a social twist on them to make them interesting and engaging within a split second. The same content that viewers search for on your site probably won’t work.

DO be colorful and quirky – boring just doesn’t get shared or remembered.

DO encourage people to share your posts and visit your feed – actively foster excitement via a contest or a ‘live’ upcoming event. Maybe they are entered into a competition if they share your post and add a comment. That’s a great way to leverage their social media network to spread the word about your great product or service.

DO stick at it – it’s worth the time because it does create leads and raises awareness of your brand. It looks professional and can be a huge asset to your company (not a burden).

DO seek professional help if you can’t take it on yourself.  (OK – it’s then no longer free but hopefully worth the investment)

DO consider paid advertising on your chosen platform is you find you are reaching leads and generating business.

DO walk before you can run. Take on one campaign at a time and learn how best to leverage it. Starting across every platform you can think of will be overwhelming.

DO ask for feedback from colleagues and friends.

DO ask those same colleagues and friends to ‘follow’ you and help share your posts.

DO have a plan and think ahead. It’s no good thinking about a Holiday campaign mid -December. Plan ahead and if you are scheduling posts weeks in advance, pay attention to special dates coming up that you want to mark in a significant manner.

DO re-post a picture or text if it is truly awesome – just not too soon.

DO connect your social media profiles to your website so that if a potential client wants to find out more, they know where to go.

DO change your social media account to a business account if it is for your business – separate your personal accounts from your corporate ones.

DO make your social media easy to reach – display your social media logos with links on your website.

 

If the world of social media marketing seems daunting or if you’re looking for a professional team to create and run a social media campaign, check out our website at trulium.com or contact us today.

How to encourage social media engagement

Social Media Marketing should not be a standalone ‘push’ of messages. Posts are more likely to lead to new clients when conversations are started and a company has the opportunity to interact one-on-one with a viewer. That way, a dialogue can be tailored to their particular questions rather than pitching to a larger audience.

Critical to the success of social media engagement is being prompt in answering.

Let’s look at an engagement timeline for a conversation:

smm engagement

This conversation shows that the business responded quickly and then more interactions followed quickly. (This example was from Instagram where each reply was addressed to the other party via the @name tag)

There are some ways to encourage social media engagement, here we explore some ways which might just make your viewer click ‘reply':

Introduce yourself

In an age where technology rules, it’s nice to know there is a real person listening so don’t be afraid to share a bit of your story, be it in pictures or anecdotes.

Be smart @ work

Replying to a specific comment should be just that – specific. Don’t post a general comment hoping the right person will see it, tag them, address your content to their profile so they know you are focusing on their question.

Ask a question

Asking a question in a post invites a natural answer. It shouldn’t be contrived, just a subtle change in wording can make all the difference.

smm engagement

Share your best pictures

You have a gallery of images and can post every day, twice a day, for 100 days if you use them all… STOP! Using your ‘ok’ pictures can put someone off your brand and you are unfollowed and ignored before your best picture comes along. It is better to post infrequently, the golden rule is quality over quantity. 

Make your audience smile

It can be difficult to bring humor, and there are certainly businesses and times when a sincere approach is the only path to take. If the opportunity arises to make a joke, a pun, share a funny story, then go ahead, you could brighten up a dull social media feed and stand out. If in doubt about the content, ask a colleague or friend to review it first. If the content you have published is badly received, learn from the experience and modify the posts for the future.

Share inside secrets

You can make your social media audience feel special by sharing product details early, by offering tickets to an event exclusively for them, or by taking them behind the scenes before a product line or new location starts up. It’s a win-win as the viewer gets to find out more, and the business creates a ‘buzz’ about the changes.

Competitions!

Maybe the biggest driver for engagement is offering a prize through social media. It could be ‘like our page and share this post for a chance to win … ‘

For a measured outlay (the prize), your social media reach could double, triple or better. What’s more, the people who ‘like and share’ are saying they want to win your prize and therefore they endorse your product or service. Their friends are likely to have the same interests so you are reaching your ideal target audience.

 

If you are looking for a social media marketing strategy, Trulium can help set up your profiles and reinforce your brand, cementing bonds with existing customers and connecting with new prospects. Contact us today to get started!

 

Scheduling Facebook Posts in Advance

It’s important to maintain an active social media feed and Facebook is one of the most widely utilized social media platforms. It offers the ability to schedule posts in advance although just because the capability is there, there are potential downsides as well as benefits. In this blog, we explore the pros and cons of scheduling Facebook posts in advance for a Facebook business account.

The Pros of Scheduling Posts in Advance

  • It’s free
  • No additional social media software interface is required, it’s easy to do within Facebook
  • Marketers can schedule posts at an optimal time in the day – that may be when most viewers are online or it may be influenced by marketing across time zones (for instance, if a theme park in the US is being marketed to Europe then posting early in the day will reach US clients and also those in Europe about 7 hours ahead)
  • You needn’t be awake or available at the time you post (this could mean posting at an unconventional time or being in a meeting, or away on vacation)
  • Less pressure on maintaining a set number of posts per week or month
  • Even when set, they can be edited, rescheduled or deleted if you change your mind

The Cons of Scheduling Posts in Advance

  • It’s easy to forget special dates which you would normally want to mention specifically in your post eg Holidays, promotion end dates
  • News is very unpredictable and there are days when happy, upbeat posts will fall flat
  • It’s easy to get carried away and flood your feed, making viewers bored and less likely to engage
  • Posting to any social media channel is not a ‘set it and forget it’ interaction, even if posts are scheduled, the ongoing monitoring of the campaign and prompt answering of messages is essential

Scheduling Posts in Advance – How?

It’s really easy – instead of clicking Publish when you have prepared a post, click on the drop down arrow next to it, click on Schedule and then select a date and time and click on ‘Schedule’.

 

How to Check which Posts are Scheduled

From your Facebook page, scroll down to underneath the box where you can enter a new post. If posts are scheduled it will appear like this:

Scheduling Facebook Posts in Advance

Click on ‘See Posts’ to see each post listed with their scheduled publish times. (Posts can be edited, rescheduled or deleted from within this section)

How to Know Which Times of the Day are Popular with Viewers

 

Within Facebook, click on the Insights tab and then Posts on the left. A chart will form part of the data with times of the day vs traffic.

Here is an example:

Scheduling Facebook Posts in Advance

Publishing at the least popular time would mean that viewers may not see the post or may have to scroll to the bottom of their daily feed.

A Great Alternative

One way to do some of the work in advance but not commit to a publishing time is to create Drafts in your Facebook Page. This way you can do 95% of the work on your post and it is ready to go whenever you decide to publish it (or indeed, schedule it).

On your page you can save several variations or just keep a stockpile in case inspiration is running low one day.

Scheduling Facebook Posts in Advance

If you’re ready to engage more customers with a social media campaign, Trulium can help, contact us today for more information.

How Often Should I Post To Social Media?

It’s impossible to give a blanket answer to such a broad question as every business is different, but there are factors to consider in helping you find the right balance for you.

Time Requirement

It’s fine deciding to launch a social media marketing campaign and obviously, the hope is to reach new prospects, engage with current clients and promote your brand.That’s easy to say although the time commitment involved may be more than you anticipated. There are ways to mitigate the time outlay, one is to choose a single social media platform only – ideally the one favored by your customer demographic – and focus on doing one campaign well. This could be a better strategy than spreading your time too thinly across multiple platforms, being unable to do a really good job on any. Another way is to hire a social media marketing agency to action the posts on your behalf.
The time commitment is not merely in creating content for social media as a good campaign should be interactive – this means in addition to posting, time needs to be scheduled to monitor feedback and engage with any customer comments or questions.

How much do you have to say?

It’s difficult to rework posts with little or no new content to share. Conversely, when you have exciting news or are frequently launching new products, this lends itself to being able to post more frequently. If you’re lucky enough to have news to share maybe twice a month or more, posting will form its own natural schedule and you needn’t try to bolster the post numbers.

Don’t be over zealous

We all have one (or more!) friends on social media who share everything, it can be exhausting trying to keep up! In the world of social media, quality posts will beat out quantity any day. Raising brand awareness is most effectively done by creating interesting content rather than creating an overwhelming barrage of posts.

Use insights to drive strategy

Check out the data available within the social media accounts to see what are the most popular times of the day or days of the week to post. Tailor your plan to optimize the time you post. If in doubt, switch up your schedules and then record the results. Maybe posting at the weekend is better, maybe posting at 6 pm is your perfect time. Take a mix of the data already available to you and then periodically review your strategy and fine tune your schedule.
 instagram business account blog

Drip feed over time

Maybe your jewelry business has just started selling a new line of necklaces. You have beautiful promotional shots and want to share them on Pinterest. You have an established following who eagerly await new pins for inspiration. You could stretch or drip feed your new material over time to fill your social media posting schedule rather than pinning 50 images and then having nothing new to pin for a few months.

 

If you’re ready to start your own social media marketing journey, Trulium can help. Contact us today to get started.

How to choose Hashtags

If you’re active on social media you’ve probably seen hashtags even if you aren’t using them. A post may end with words or phrases prefixed with the # symbol.

It might seem like a fad but there are real benefits for a business to jump in and adopt a hashtag strategy. On certain social media platforms (like Twitter, Facebook, Google Plus, Pinterest, and Instagram), the hashtags are a great way to extend your reach and present your content to new potential clients.

Hashtags basically act as a filing cabinet across the social media world, they pull together similar posts so that they can be searched for and seen together. Think of a big file with all the #food posts, then each file can be subdivided further to make it more specific eg. #donut or #cake

It’s, therefore, important to stay on track and relevant to the use of hashtags. It would be pointless to post a picture of a waterfall with #delicious, but there are many options which would be more appropriate like #nature #scenic #scenery

There is no need to separate hashtags with commas, just a space, and if you want to use a phrase, run the words together like #naturephotography

It’s best not to get too long and complicated, as it can be difficult to read and it’s very unlikely someone will find your content through a search.

Choose hashtags that reinforce your brand or the quality of your product. For example #businessname #bestnatureshots

One way to find popular hashtags is to click on the magnifying glass within Instagram, click on tags and start to enter one of the words you want to use. A list will come up showing some of the most utilized terms. Here is an example:

instagram hashtags

It’s important to think about the audience you are trying to connect with, reaching thousands of people may not deliver one lead. The secret is to hashtag to hone in on your target demographic. If you are selling honeymoon packages, a good hashtag may be #futureMrs for instance.

As a business, it is likely you will not only connect with potential clients but will also build a network of like-minded professionals who may follow your feed or ‘like’ your posts. If you see a business similar to your own and like their content, click on their profile and look at a couple of posts to see how they are targeting their audience. Are they using a hashtag strategy that could also work well for you? Your inspiration may come from the other side of the world as the searches yield international results. If your business is multilingual, use hashtags in different languages.

Actively searching the hashtags you are using also demonstrates how your posts compare to the competition out there. Are your posts of the best quality? Are others using filters and editing to create more original content?

Taking the first step is the most daunting. Once you get started, experiment with new hashtags, see what works for you. There are many who say don’t use more than 1 or 2 hashtags but every business is unique and your hashtag journey is yours alone.

If you want help planning a social media marketing campaign or want to explore a new internet marketing strategy, contact us today.

5 Reasons to Use Emojis and Emoticons

The acceptance of pictures replacing texts is a bit of a moving target. For some advertising campaigns, this is the new norm and certainly, for a generation of millennials, they are seen as a common part of the digital language. Emoticons tend to convey emotions (like : – ) is a smiley face read sideways – it is a combination of text symbols used together to represent how the author is feeling) whereas emojis portray a wide range of easily recognizable people, expressions,  animals, places, modes of transport, food etc and are actually a picture.

Although a relatively modern concept in communicating, they are now common and widespread, particularly across social media. Here we explore 5 reasons why it’s totally OK and maybe even better to use them than traditional text-only compositions.

They conquer the language barrier and the age barrier

Even a child learning to read can understand the concept behind a smiley face. It makes them feel happy inside. Likewise, even if a reader didn’t know how to say they were feeling sad or angry, happy or tired, a picture is worth its weight in gold in quickly conveying emotion.

Did you know that they also bolster the reach of your posts? As well as using hashtags, viewers also search on emojis. If you’re a bride looking for inspiration, searching on the ‘bride’ emoji will pull up all the posts no matter what language the hashtags are in. Reason enough to take them as a serious part of your marketing toolkit.

They encourage dialog

Especially on social media platforms like facebook and instagram, it’s just as easy to comment with a heart or clapping hands if you like the post or you are posting, especially important if you are marketing promotional images around the world and don’t want to translate text. A palm tree emoji can reinforce a sunny picture of a tropical beach in Florida, a jumping dolphin has us checking out the waves to catch a glimpse.

social media marketing campaigndolphin emoji

It is widely seen as acceptable

There are certainly some professions and forms of official communication where the use of emoticons or emojis could be seen as inappropriate. Generally, they are reserved for more light-hearted, informal representation. If in doubt, look to your own niche market industry leaders, the first step in adopting a more relaxed attitude to their use will probably come across in social media posts first.

Reaching a new and growing generation of customers – especially in a social media marketing campaign

The millennials and youngest generation of IT-savvy consumers will make up larger percentages of the population of consumers as time goes on. If they are reacting to your advertising and social media with emojis and emoticons then you need to be able to reciprocate to seem relevant, mirroring their tone in your response builds a client relationship. You appear more friendly by replying in the manner they also choose.

It’s so quick and easy

Someone else has already done all the hard work for you so there is no need to make up your own set of images.  Starting an email with a long sentence about what has gone wrong so far that day can be said succinctly

:-(

Maybe some of the detail is lost but the general message is conveyed in an instant.

 

You’re just as likely to see your next emoji on a T-shirt as onscreen, they are widespread everywhere you look.  You’ll soon get feedback if you overuse the symbols and a slow and steady approach is best. There is no need to set a goal as to how often you do use them, they are here, they are here to stay and they can truly help you get your message across to make your clients social media marketing campaign

If you’re ready to launch a social media marketing campaign and want some help exploring which platforms would best suit your needs, contact us at Trulium today.

Social Media Posts – Look for the Anomalies

Keep the Ball Rolling

If you are working hard to provide new exciting content to engage visitors, that is a sound base for your marketing campaign. On a one-to-one level the most important thing with an individual who takes the time to interact with your page is responsiveness. That could be ‘liking’ a nice comment or replying to a positive review. Perhaps the most critical in terms of winning new business is answering messages asap. Leaving a question unanswered for even one hour during the working day could mean the difference between ‘being on the ball’ and losing that potential client to the next vendor on their list. (Expectations do vary – if you are messaged at 3am then nobody really expects an immediate reply, but if your business hours are ‘open’ then nowadays messaging a business is expected to be almost as immediate as picking up the phone). If you keep on top of your emails then an easy way to mange this is to set up email notifications – that way you can see messages through your inbox instead of constantly monitoring  your portfolio of social media accounts.

 

Statistics

Statistics can be wonderful – they can also be confusing and can be deliberately used to mislead. If you have an account and are hoping to see growth week on week then a 10% increase in followers sounds amazing. Boiling it down though. If you have 10 followers at the start of the week and 11 at the end, that is a 10% increase!

If however you see a 3% increase but you started at 700 followers, that translates to an extra 21 potential clients who are now taking a more active interest in your brand.

 

Look for the Anomalies

Over time, posts, engagement and reactions will generally even out.

Exceptions include:

  • Seasonal campaigns
  • Promotions
  • Paid advertising
  • Shorter months – February is here and 28 days can make a significant difference to monthly stats over the 31 days in January – expect to see lower overall traffic, especially if your traffic is primarily weekend or weekday based depending on where the weekends fall.

Even pages which are primarily viewed Monday – Friday will show standardized statistics week on week.

This sounds as though looking at statistics can always be explained by some factor or another – playing a video slideshow presents multiple images to viewers without them having to ‘click in’ to see them all, there was a holiday, there was bad weather .. the list goes on.

That’s why when you find an anomaly in your data, it reinforces all the times you doubted if the investment in time was worth it. If you look at a chart and even a cursory glance tells you something magical happened in your campaign, it’s worth investigating because what happened then can happen again. Learning from your successful posts helps create more engaging posts for the future.

Within Facebook, this data can be accessed within the Insights tab. On the left of the screen you can drill down into videos, posts, events etc and one of the choices is ‘reach’.

From this chart we can see a few spikes although nothing causes too much alarm.

facebook reach

The next chart shows reactions, comments and shares and now the data takes on a dramatic new insight.

data anomalies

Whereas most days are averaging out with some doing slightly better than others, it is clear that whatever was posted on Jan 9th (and was then again viewed many times on Jan 10th as people caught up with their Facebook feed) was special.

When you hover over the spikes, each day can be highlighted in turn. Clicking on any date will take you to the post so you can see which particular post garnered so many reactions.

facebook reactions

So yes, statistics can seem monotonous sometimes and generally may demonstrate only minor shifts or trends in your campaign. Sometimes however, by searching for the anomalies and by learning from what your audience truly appreciates, you are able to improve your connection and thereby improve your chances of success.

 

If you are looking for help with a social media marketing campaign or help interpreting the data you already have, we can help. Contact us at Trulium today.

To hashtag or not to hashtag

That is the question

It was familiar, it’s still right there on our telephones, trusty and recognizable – “Please enter your date of birth followed by the pound sign ….”

Social Media Marketing DenverNowadays a whole generation will have to translate in their heads “Oh .. by pound sign they mean hashtag”, because for every time you see or use the ‘pound’ sign (#) you will see the same symbol followed by keywords or catchy phrases as hashtags, ubiquitous on social media platforms like twitter, facebook, instagram, google+ and pinterest.

So should you pay attention?

The answer (whether you are still denying their meteoric rise or not) is yes. Their popularity shows no sign of slowing down and even if you weren’t jumping onto a ‘popularity’ bandwagon, they work as an effective tool in marketing. The seemingly fickle # can:

  • help you connect with other vendors in the same arena
  • help you find new customers
  • bring your brand to a wider audience
  • get you marketing exposure
  • give your social media campaign credibility
  • help you keep pace with competitors who are leveraging the #’s reach

Even more food for thought:

  • It’s free
  • It takes time to discover what works best for your brand, so the sooner you start, the sooner you’ll find out what works for you and how much time and effort is worth investing – every product or service provider has a different niche and it would be naive to suggest that everyone would benefit equally.
  • If your sector or brand name are not already popular in the world of #s and their search results, you can ‘claim’ them now and make them work for you. If someone else has a very similar name or is already using hashtags which would fit your campaign, it will be harder to join that established forum, whereas a savvy marketing campaign starting from scratch would look to set up something unique.
  • What works on one platform works on another – not only does this make your hashtag strategy easier, it reinforces your branding and helps pass your message consistently across your social media platforms.

10 Tips on becoming a successful #er

  1. Social Media Marketing DenverDon’t focus so much on the hashtags that you lose the focus of your message. Describe your post or picture and then apply hashtags that are appropriate to that particular post rather than your brand in general. When you have diverse posts the selection will automatically find the right audience. For example, if you sell tiaras and anklets, you may always #jewelry (which has over 25 million posts on instagram so far) but then only use #anklet on specific anklet pictures – don’t have a standard list you always use like #jewelry #anklets #tiaras #everythingelseIsell as viewers who don’t find what they expect are less likely to trust your brand.
  2. Switch it up! If you use the same set of hashtags on every post, you will be reaching the same audience each time. For the people who have already found you, they have the option to ‘follow’ you if they want to see more. Your goal in marketing is to reach new potential customers and impress them enough to be noticed.
  3. Do use your brand – # your business name if possible and you can reinforce that by adding your business name to the post as floating text or in a text bubble.
  4. Don’t be afraid of the #. The limit on instagram is 30 #s but rarely does anyone go anywhere near that limit. If you’re creative, you should be able to get your brand and everything you want to promote with 3-8 hashtags.
  5. Don’t make them too long. #ItsHardForYourAudienceToPayAttentionIfItGetsRidiculous
  6. Social Media Marketing DenverLearn what works for you. Look at the success of your posts and tweak future posts to explore that direction. It isn’t a popularity contest. Success here doesn’t mean the number of ‘likes’. A post with less likes but a solid lead which you can convert to a dialogue is worth more.
  7. Look at how your competitors are leveraging hashtags to give you ideas – don’t copy but instead let that inspire you to find your own social media identity.
  8. Have fun. Humor can be used effectively by almost every business.
  9. If you are a local business reliant on local customers, use your location as a hashtag as your customer base may well be searching to support local business interests.
  10. If you don’t know where to start, look to your SEO keywords as a great launching pad.

You are the expert in your business, if you want to launch an effective social media campaign, let us help you with a plan. Contact us today  info@trulium.com

Which social media platforms are right for your business?

Like it or hate it, social media is an important marketing tool. Chances are when you go to a place where people are having some ‘downtime’, like the airport lounge or riding the train, they’re not talking to each other but instead looking down at their ‘phones busily scrolling away. Along with all the personal catch up with “friends” and family, they’re checking out reviews on the latest restaurant or pricing services that they’re researching. These links matter as they not only represent your business in a different way, they are part of the net you cast to filter potential clients to your door. If your social media posts show your products or services in an engaging and positive manner, you’re one step closer to selling your product or initiating a new dialogue.

social media platformsChoosing which platform to use largely depends on what you are showcasing. A starting point may be to launch in the social media zone you like most and are most familiar with – if you look for ideas on Pinterest and it works well for you, look at if that tool will work for your business. If you don’t have help from a team experienced in social media, this will get you off on the right path and once you’ve taken the first step (no matter which tool you use), the next will follow more easily.

What factors are most important?

  • Who are you trying to reach? What social media platforms will they be using?
  • Do I need my posts to be seen quickly (for instance if you want to post a flash one day sale event, Facebook and Twitter are perfect for spreading the word. Facebook has far and away the most active users and is a good fit for virtually everyone.
  • For building a gallery or portfolio which can build over time and represent your brand, Pinterest is accessible and popular, primarily to females, which is great if they are your core demographic (eg wedding planning). Instagram is another image driven application (with more active users than Pinterest) allowing you to share instantly or filter and enhance your content, allowing you to highlight your brand and set yourself apart from your competitors. A plethora of supporting apps help morph your image into a piece of art!

social media platforms Trulium social media blog - after edit

Use supporting apps
to stand out from the
crowd

 

  • For professionals who want to network and build contacts, LinkedIn was designed just for you.
  • For local business visibility and for the power that Google brings, Google+ will continue to become more relevant – get in early and build your social platform.

If you’re still baffled, look to a competitor that is reaching your audience now. Checkout their website to see their links to social media. When a potential customer likes what they see on your website, they often click on your social media links to be reassured by your professionalism and follow or connect with you whilst considering your product or service.  An important note to take is that your branding should be consistent across all of your platforms, present what make you unique so that customers know you will be a good fit for their needs. The landscape changes over time and the customers of the future are embracing social media as a powerful tool. Your campaign needn’t be a burden – have fun with it, start new avenues for conversation and opportunity.

It’s not a popularity contest, look to build a loyal following of potential clients and attract prospects through new channels. Be attentive to your social media traffic and respond promptly to deliver a good experience. Set up a plan and start the journey. Once you’re up and running, use the tool analytics to guide your next strategy. If you’re looking for a helping hand, why not contact us today  info@trulium.com

How to get “likes” on Facebook

Facebook is a valuable online marketing tool. With so many people checking Facebook many times during the day, your business needs to have a presence. It takes time to build your audience and there are no real shortcuts. There are ways to buy “likes” but the goal is really to have an engaged audience interested in your business that are informed by your posts and see the content as valuable. If you don’t have a Facebook page for your business, check out your competitors … because that’s how  they are attracting your potential customers.

Easy ways to get more “likes”

Trulium blog - how to get likes on Facebook

  • Make sure your Facebook page accurately describes your business so it will be found in searches
  • Be unique and set yourself apart
  • Keep your branding consistent across your website and social media
  • Keep it short and sweet! Posts over 250 characters struggle to keep the reader’s interest and posts under 80 words are the best received.
  • Photos prove to be more popular than text ( have you seen how popular cute animals are on posts not even remotely related to animals?). Photo albums are even more popular and the slideshow posts showcase several images without having to click through
  • If you can make someone smile, they’re more likely to hit that “Like” button – add humor where you can :-)
  • Ask questions to try and start a dialogue
  • Don’t over-post …. 5 plus posts per day will soon get boring and it’s best to be driven by the content you want to share. Find a balance between keeping a presence and keeping content worthwhile. 1-2 posts a day gives a business great visibility – especially if the content is new and image driven.
  • Try to create original material – unique to you. Lots of companies “share” articles and posts from others but to get those “likes” you need to impress with your knowledge or insight.
  • Ask family and friends as well as employees to like your page and help promote it. Having this extended team to further the reach of your Facebook page seems an obvious step but it’s often overlooked
  • In your own personal Facebook account, link to your professional page as your place of employment
  • Make it easy to find you – add a Facebook link to your website and blogs
  • Have an incentive for someone to like your page – offering a competition or a coupon motivates action and encourages shares
  • Think about the times you press “Like” and what motivates you – use that when you are posting
  • Think about the time of day or day of the week – if your target audience is looking for you during business hours, then that’s when you want to be posting. You don’t have to hover over the keyboard waiting for the best time- simply schedule your posts in advance
  • Share images of your office and staff – it’s a great way to be more approachable
  • Learn what your audience likes by checking your Facebook Insights – you can better understand when to post by checking the ‘reach’ and can see what proved popular by the ‘engagement’. From here you can also see your core demographic and the percentage of views from mobile devices
  • Put your Facebook link on your email signature
  • Embed your Facebook videos or posts into your website or blog
  • Upload photos from events and ask your guests to tag themselves
  • Ask your clients to share photos to your Facebook page
  • Engage with your audience – if you respond to questions and comments, you’ve started a valuable conversation

 

If you haven’t got a Facebook page yet, now is the time to get started! Contact us today  info@trulium.com